IMPORTANT NOTICE:
TURNAROUND TIME: Please be advised that the turnaround time for all products is approximately 6 - 8 weeks, excluding weekends, holidays, or orders already in process. This timeframe is influenced by order volume and the involvement of epoxy/resin, known for its temperamental drying process. Our commitment to delivering a flawless product may cause longer turnaround times. In case of any delays, we will promptly notify you.
ORDER PROCESSING: Work on your order commences upon receiving full payment. Once payment is received, changes, cancellations, or returns are not possible. We appreciate your understanding in this matter.
PRODUCT DURABILITY: While epoxy products are reasonably durable, mishandling, such as dropping, slamming, or forceful impact against hard surfaces, may result in cracking or breaking.
CARE INSTRUCTIONS:
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Avoid Extreme Conditions: Do not place epoxy products in the dishwasher, soak them in water, expose them to extreme heat, or leave them in direct sunlight for extended periods.
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Hand Wash Only: Preserve the product's quality by hand washing with a soft sponge. Using rough sponges may scratch the surface.
DISCLAIMER REGARDING SOLID COLORS: If you order epoxy products in a solid color, please note that it may contain a few specks of rogue glitter. Despite our efforts to keep glittered and solid-colored products separate, handmade items may contain minor flaws. We appreciate your understanding of these nuances.
This refined version maintains clarity while presenting the information in a concise and organized manner. It emphasizes key points for customers to be aware of regarding turnaround times, order processing, product durability, care instructions, and potential nuances in handmade items.
